Planned Maintenance Field Technician - Ice Machines
Company: Joe Warren & Sons Co., Inc.
Location: Norwood
Posted on: October 3, 2024
Job Description:
Planned Maintenance Field Technician - Ice Machines -Join Joe
Warren & Sons (JWS), a leader in commercial refrigeration and food
equipment services across New England. Established in 1991 and
headquartered in Norwood, MA, we are a family-owned business known
for our commitment to quality service, customer loyalty, and a
proactive management approach. As we continue to grow, we are
looking for an Ice Machine Technician to support our Planned
Maintenance Program and help strengthen our market presence in MA,
RI, and CT.The PM -Ice Machine Technician will play a key role in
the Planned Maintenance Program by conducting preventative
maintenance, troubleshooting, and repairs on ice machines and
related equipment. This position will work closely with the Parts
Department, PM R&D Manager, and Service Technicians to ensure
efficient service and customer satisfaction. The technician will
perform field service work across client locations, maintaining a
high level of technical expertise and customer
service.Responsibilities:
- Perform preventive maintenance and troubleshooting for ice
machines and refrigeration equipment as part of the Planned
Maintenance Program.
- Conduct diagnostics and repairs on ice machines, including
electrical, plumbing, gas, and steam systems (as needed).
- Collaborate with the Parts Department to ensure timely sourcing
and delivery of necessary parts for maintenance and repairs.
- Drive to customer locations (windshield time) across MA, RI,
and CT to perform scheduled maintenance and service visits.
- Communicate effectively with customers and provide excellent
customer service, ensuring their needs are met.
- Maintain detailed service reports, including work completed and
parts used, in line with company policies.
- Work closely with the Planned Maintenance Team to ensure
service goals and customer expectations are met.
- Provide input on equipment improvement, automation services,
and design modifications when necessary.Planned Maintenance
Technician -- Ice Machines -Requirements:
- Ability to work an 8-hour workday
- Additionally, candidates should be prepared for windshield
time, which involves driving between client locations to perform
service visits.
- Works well in teams "will be working with parts
department"
- Prior experience troubleshooting, maintaining and repairing ice
machine or similar kitchen refrigeration equipment
- Excellent customer service skills
- High School diploma or GED and a valid drivers license
- Self Driven
- Excellent communication and customer service skills
- Proficiency in gas, electric, plumbing, and/or steam repairs (a
plus)
- 2-3 years' experience in refrigeration or ice machine equipment
repair
- Strong organizational skills and a team-centric attitudePlanned
Maintenance Technician - Ice Machines Benefits:
- Comprehensive Health Benefits: Medical, Dental (FREE), Vision,
and HSA
- Attractive compensation package with periodic reviews, bonuses,
and increments
- Very competitive 401k with a 4% Safe Harbor Match
- Life & Disability Insurance for your peace of mind
- Benefit from our company-wide Bonus incentive program with
quarterly payouts
- Enjoy 9 company-funded holidays along with generous PTO
- Robust career progression opportunities
- Referral bonuses for expanding the JWS family
- Vast training and professional development prospectsSalary
$50,000.00 - $75,000 per year (based on experience)At this time, we
are not seeking agency assistance or third-party recruitment
services. We are currently unable to sponsor work visas for this
position. Applicants must be authorized to work in the U.S. without
sponsorship. Joe Warren & Sons Co. Inc. champions diversity and
inclusivity. We provide equal employment opportunities to all,
irrespective of age, color, disability, ethnicity, family status,
gender, national origin, race, religion, sexual orientation,
veteran status, or any other protected classification. Embrace a
diverse, inclusive work environment with us.Powered by
JazzHRPI5ecdae14729f-31181-35560912
Keywords: Joe Warren & Sons Co., Inc., Barnstable Town , Planned Maintenance Field Technician - Ice Machines, Professions , Norwood, Massachusetts
Didn't find what you're looking for? Search again!
Loading more jobs...